@article{王敏;王福田;刘仍奎_90,
author = {[王敏;王福田;刘仍奎]},
title = {基于客户服务中心的铁路客运营销系统},
publisher = {星空电竞app2026最新版学报},
year = {2004},
journal = {星空电竞app2026最新版学报},
volume = {28},
number = {6},
eid = {90},
pages = {90-94},
keywords = {铁路运输;客户服务中心;铁路客运营销;客户关系管理},
url = https://jdxb.bjtu.edu.cn/CN/abstract/article_1239.shtml
}